Terms of Service of Wertzuwachs Akademie

Welcome to Wertzuwachs Akademie. These terms apply for the year 2025 and govern the engagement between our organization and users through our website wertzuwachsup.com, located at Bahnhofstrasse 35, 8001 Zurich, Switzerland.

1. Scope

These conditions apply to all engagements with Wertzuwachs Akademie in 2025. They cover our training services, digital materials, and physical items.

2. Definitions

“Service” refers to any live or recorded program, workshop, or seminar offered by Wertzuwachs Akademie.

“Information Product” refers to digital materials such as videos, guides, or templates.

“Good” refers to any physical item sold by Wertzuwachs Akademie.

3. Service Terms

Registration for a Service is binding. Participants may request a refund up to 7 days before the start date. After that time, fees are non-refundable. However, clients may transfer their enrollment to a future session at no additional charge, subject to availability.

4. Information Product Terms

Access to an Information Product is granted immediately after payment. Customers may request a refund within 14 calendar days of purchase, provided no substantial portions of the materials have been downloaded or accessed. After that period, no refunds will be issued.

5. Goods Terms

Goods may be returned within 14 days of delivery. Items must be in original condition and packaging. Shipping costs for returns are the responsibility of the customer, unless the item is defective. A refund will be processed once the returned item is received and inspected.

6. Refund Policy

All refund requests should be submitted via our contact form. Approved refunds will be processed within 10 business days. Refunds will be issued using the original payment method, such as credit card reversal or bank transfer. In exceptional cases, a voucher may be offered.

7. No Refund Situations

Certain Services, such as one-time live workshops, are not eligible for refunds due to limited seating and preparation costs. This will be clearly stated at the point of sale.

8. Contact Information

Address: Bahnhofstrasse 35, 8001 Zurich, Switzerland
Phone: +41764364462
Business ID: CHE-675.425.111

For any questions or to submit requests, please use our contact form.

9. Amendments

Wertzuwachs Akademie reserves the right to update these terms at any time. Changes will take effect upon posting on our website.